Door Supervision
Course Aim

The course will provide students with the necessary legal and operational knowledge, practical skills and understanding of their roles and responsibilities to become a competent Door Supervisor within the Security Industry. Under the Private Security Industry Authority Act 2001, all individuals wishing to work in the private security industry must undertake a recognised qualification before applying for a license.

The HABC Level 2 Award in Door Supervision has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA Specifications for Learning and Qualifications and provides the necessary skills and knowledge for learners who wish to apply for an SIA licence and work as a Door Supervisor within the private security industry.

Who is the course for?

The course is designed for candidates wishing to work within the security industry as a Door Supervisor. On successful completion of the course the candidate may then apply to the Security Industry Authority (SIA) for their Door Supervision license.

The qualification comprises 4 mandatory units:
  • Unit 1 - Working in the Private Security Industry
  • Unit 2 - Working as a Door Supervisor
  • Unit 3 - Conflict Management for the Private Security Industry
  • Unit 4 - Physical Intervention Skills for the Private Security Industry
 

This qualification can enable the learner to progress onto the NVQ in Providing Security Services or undertake further learning in other areas of the private security industry such as CCTV Operations or Security Guarding.

Unit 1 – Working in the Private Security Industry:

Aim – This unit is intended for people who want to work in the private security industry and who require an SIA license to practice. It covers those areas of content that are common across different sub-sectors: door supervision, security guarding, CCTV operations, vehicle immobilization, and cash and valuables in transit.

  • • The purpose and main features of the private security industry
  • • The legislation that is relevant to people working in the private security industry
  • • Relevant aspects of health and safety in the workplace
  • • Application of fire safety principles
  • • Dealing with non-fire-related workplace emergencies
  • • The principles of effective communication and customer care in the private security industry
  Unit 2 – Working as a Door Supervisor:

Aim – This unit is intended for people who want to work in the private security industry and who require an SIA license to practice. It covers the knowledge and understanding for areas that are relevant to the role of a door supervisor.

  • • The role of a door supervisor within the private security industry
  • • Licensing law and social responsibility
  • • Other legislation applicable to the role of a door supervisor
  • • Searching and the importance of following procedures
  • • Powers of arrest and related procedures
  • • Incident recording
  • • Emergency procedures
  Unit 3 – Conflict Management for the Private Security Industry

Aim - This unit is intended for people who want to work in the private security industry and who require an SIA license to practice. It covers the knowledge and understanding and/or skills for areas that are relevant to front line roles.

  • • The principles of conflict management appropriate to their role
  • • How to recognize, assess and reduce risk in conflict situations
  • • How to communicate effectively in emotive situations and de-escalate conflict
  • • How to develop and use problem solving strategies for resolving conflict
  • • Good practice to follow after conflict situations
  Unit 4 – Physical Intervention Skills for the Private Security Industry:

Aim - This unit is intended for people who want to work in the private security industry and who require an SIA license to practice. It covers the knowledge and understanding and/or skills for areas that are relevant to the role of a Door Supervisor and a Security Officer.

  • • The principles of physical intervention skills appropriate to their role
  • • The legal and professional implications of using physical intervention skills
  • • How to reduce the risk of harm
  • • Using non-aggressive physical skills
  • • Good practice to follow after physical intervention skills are used
  Assessments for each unit:
  • • Working in the Private Security Industry – 25 multiple choice questions and you must achieve 18 out of 25 to pass – Duration: 40 minutes
  • • Working as a Door Supervisor – 40 multiple choice questions and you must achieve 28 out of 40 to pass – Duration: 60 minutes
  • • Conflict Management for the Private Security Industry - 25 multiple choice questions and you must achieve 18 out of 215 to pass - Duration: 40 Minutes
  • • Physical Intervention - All day Practical assessment